Customer Loyalty – How Do You Develop It?
Posted by admin on 6 March, 2008
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This item was filled under [ Advertising and Marketing, Business Management, General Business, General Thoughts ]
The 20th century business model focus was labor intensive. Creating satisfied customers or leveraging customer satisfaction was the goal. However, the 21st century has changed the marketplace forever. With the click of a mouse thanks to the dramatic impact of ever changing technology, your satisfied customer can leave and become easily satisfied by your competitor. [...]